Your First Visit
The consultation appointment is where you will meet with Dr. Straw or Dr. Hsu. Together, you will discuss your goals for treatment. They will then design a treatment plan based on your individual needs and answer any questions.
- Payment options and financing available
- Extended office hours on select days
- Appointment reminders
- Comfortable waiting area
Items to Bring
By coming prepared, you can lessen your waiting time and make sure our front office staff has everything they need. Bring the following items with you to your consultation:
- Referral slip and X-rays, if applicable
- A list of current medications
- Dental insurance information
- Form of payment
- Valid ID (e.g., driver’s license)
Parents of Minors
All patients under the age of 18 must be accompanied by a parent or legal guardian to the consultation appointment.
What to Expect
Your surgeon will perform an oral evaluation and likely take 3D images of your mouth and face, then discuss your options for treatment and anesthesia. We believe in keeping patients informed about every aspect of treatment, and our surgeons and staff will guide you step-by-step through your oral surgery journey. In some cases, we can perform surgery on the same day as the consultation.
Our offices are equipped with state-of-the-art technology, which we use to take detailed three-dimensional images of your facial structures for accurate diagnosis and treatment.
Financial & Insurance Information
As a courtesy, our office will bill your insurance company and track claims, provided we have the necessary information. Most insurance companies respond to claims within 4 to 6 weeks. Any remaining cost is your responsibility. We accept cash, check, financing, Discover®, Visa®, American Express®, and Mastercard®, as well as the following dental and medical plans:
- Delta Dental®
- Premier Access
- Sun Life Financial®
- United Concordia® Elite
- Connection Dental®
Please remember that you are responsible for all fees charged by our office regardless of your insurance coverage. For questions about billing or insurance, please contact our office at (916) 933-3332.